At
Bulk Barn Foods Limited (“Bulk Barn”) we are committed
to protecting your privacy (all references to “Bulk
Barn”, “we” or “our” throughout
this Privacy Statement include Bulk Barn Foods Limited as
well as Bulk Barn franchisees).
The purpose of this Privacy Statement is to inform you about
Bulk Barn’s practices relating to the collection, use
and disclosure of personal information that may be collected
by us. By purchasing our products or services, contacting
us regarding our products or services, using our website or
submitting an application to become a Bulk Barn franchisee,
you consent to the collection, use and disclosure of your
personal information (as defined below) in accordance with
the following terms and conditions. This Privacy Statement
also explains how you can contact us if you have a question
about or want to make a change to or delete any personal information
that Bulk Barn may be holding about you.
Personal Information
For the purpose of this Privacy Statement, “personal
information” means information about an identifiable
individual, but does not include the name, title or business
address or telephone number of an employee of an organization.
What Personal Information We
Collect
Bulk Barn collects personal information about you only when
you voluntarily provide it. The personal information that
we may collect from time to time may include at least some
of the following:
• Contact information (such as name, address, e-mail
address and telephone number in a non-business capacity);
• Financial and billing information (such as credit
card number/expiration date); and
• Proof of identity (such as a signature or driver’s
license number).
In addition, in the case of a franchise application or in
other situations, Bulk Barn Foods Limited may collect the
following personal information:
• Employment information (such as employer identity
and salary);
• Credit history; and
• Medical and health information (such as doctor and/or
dentist identification, invoices, receipts and records).
Knowledge and Consent
Typically, we will seek consent for the use or disclosure
of your personal information at the time of collection. In
certain circumstances, consent may be sought after the information
has been collected but before use (for example, when we want
to use information for a purpose not previously identified).
The form of consent that we seek, including whether it is
express or implied, will largely depend on the sensitivity
of the personal information and the reasonable expectations
of the individual in the circumstances.
We will not, as a condition of the supply of a product or
service, or evaluation of an application, require you to consent
to the collection, use or disclosure of information beyond
that required to fulfill the explicitly specified and legitimate
purposes for which the information is being provided.
Please note that you may withdraw your consent at any time,
subject to legal or contractual restrictions and reasonable
notice. If you wish to withdraw your consent, we will inform
you of the implications of withdrawing consent.
How We Use Your Personal Information
We use your personal information to:
• Provide you with the products or services that you
request;
• Respond to any questions or concerns which you may
have regarding our products or services;
• Bill you for our products and services; and
• Act in respect of an emergency that threatens the
life, health or security of an individual.
Bulk Barn Foods Limited may also use your personal information
to:
• Respond to any questions which you may have regarding
the opportunity to become a Bulk Barn franchisee; and
• Evaluate information submitted in an application to
become a Bulk Barn franchisee.
When We Disclose Your Personal
Information
Except with your consent, we will not sell, license, trade
or rent your personal information to or with others.
Bulk Barn reserves the right to disclose personal information
to a third party if a law, regulation, search warrant, subpoena
or court order legally requires or authorizes us to do so.
Bulk Barn also reserves the right to disclose and/or transfer
personal information to a third party in the event of a proposed
or actual purchase, sale, lease, merger, amalgamation or any
other type of acquisition, disposal or financing of all or
any portion of Bulk Barn or of any of the business or assets
or shares of Bulk Barn or a division thereof in order for
you to continue to receive the same products and services
from the third party.
Video Surveillance
Bulk Barn store premises are monitored by video surveillance
for security purposes. Personal information collected through
video surveillance (including the recordings) may be disclosed
to third parties such as law enforcement officials in the
event that Bulk Barn determines, in its discretion, that there
is or has been a threat to the security of its premises, employees
or customers or in the event of an existing or anticipated
violation of any law.
How We Protect Your Personal
Information
Bulk Barn makes all commercially reasonable efforts to ensure
that personal information collected from you is protected
against loss and unauthorized access. This protection applies
in relation to information stored in both electronic and hard
copy form. Access to your personal information is restricted
to selected employees or representatives. In addition, Bulk
Barn employs generally accepted information security techniques,
such as firewalls and access control procedures, to protect
personal information against loss and unauthorized access.
Retention of Your Personal Information
Bulk Barn retains your personal information for as long as
necessary to fulfill the purpose(s) for which it was collected
and to comply with applicable laws, and your consent to such
purposes(s) remains valid after termination of our relationship
with you.
Changes to this Privacy Statement
Bulk Barn reserves the right to modify this Privacy Statement
at any time without notice. The Privacy Statement posted at
any time or from time to time via this website shall be deemed
to be the Privacy Statement then in effect.
Contacting Us
In the event that you have any questions about Bulk Barn’s
Privacy Statement, or you wish to notify us of any changes
to your personal information, request access to this information
or withdraw your consent to Bulk Barn’s collection,
use or disclosure of this information, you may contact Bulk
Barn as follows:
Bulk Barn Foods Limited
Corporate Office
55 Leek Crescent
Beaver Creek Business Park
Richmond Hill, Ontario
L4B 3Y2
Attention: Customer Service
Telephone:
(905) 886-6756
Fax: (905) 886-3717
